Felton Royale Privacy Policy

This Privacy Policy explains how Felton Royale (“we” or “us”) collects, uses, discloses, and protects personal information in compliance with the European Union’s General Data Protection Regulation (GDPR).

1. Personal Information We Collect

We may collect the following types of personal information from users of our services:

• Contact information (such as name, email address, and phone number)
• Account information (such as username and password)
• Payment information (such as credit card details)
• Usage and preference information (such as IP address, device information, and browsing history)
• User-generated content (such as comments or reviews)
• Any other information you choose to provide to us voluntarily

2. How We Use Personal Information

We use personal information for the following purposes, based on the legal grounds provided by the GDPR:

• To provide and maintain our services
• To personalize and improve user experience
• To process payments and fulfill orders
• To communicate with users regarding our services, updates, and promotions
• To respond to user inquiries and provide customer support
• To detect, investigate, and prevent fraudulent or unauthorized activities
• To comply with legal obligations

3. Lawful Basis for Processing Personal Information

We will only process personal information when we have a lawful basis to do so, including:

• Consent: You have given us explicit consent to process your personal information for specific purposes.
• Contractual necessity: Processing is necessary for the performance of a contract between you and Felton Royale.
• Legal obligations: Processing is necessary to comply with our legal obligations.
• Legitimate interests: Processing is necessary for our legitimate interests, provided that they are not overridden by your interests or fundamental rights.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.

5. Sharing Personal Information

We may share personal information with the following third parties:

• Service providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, data analysis, and customer support. These service providers will have access to personal information solely for the purpose of performing their functions and are obligated to protect it.

• Business transfers: If Felton Royale undergoes a merger, acquisition, or sale of all or a portion of its assets, personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

• Legal requirements: We may disclose personal information if required to do so by law or in response to valid legal requests or legal processes.

6. International Data Transfers

We may transfer personal information to countries outside the European Economic Area (EEA) for the purposes described in this Privacy Policy. In such cases, we will ensure that appropriate safeguards are in place to protect the personal information, such as using standard contractual clauses approved by the European Commission or relying on the Privacy Shield framework for transfers to the United States.

7. Your Rights

You have certain rights regarding your personal information under the GDPR. These rights may include:

• Right of access: You can request access to the personal information we hold about you.
• Right to rectification: You can request that we correct or update your personal information if it is inaccurate or incomplete.
• Right to erasure: You can request the deletion of your personal information under certain circumstances.
• Right to restrict processing: You can request that we restrict the processing of your personal information under certain circumstances.
• Right to data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to object: You can object to the processing of your personal information under certain circumstances.

To exercise your rights or if you have any questions or concerns about the processing of your personal information, please contact us using the contact details provided in Section 9.

8. Data Security

We take appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. We restrict access to personal information to authorized employees and contractors who need to know the information to perform their job responsibilities.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@feltonroyale.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.